Club Pilates
Reviews and Complaints

They have now charged an UNAUTHORIZED card 3 times. And this was after I made it clear that card was never authorized for monthly billing.

I just reached out to coporate. I hope they realize this matter.

I upgraded to the unlimited founders membership at the new Woodstock branch to save money and attend more classes. But I really only like going to the happy valley branch.

I was told I could use my membership at iether location whenever. But that doesnt seem to be the case.

Took the intro class and inquired about membership. Was told no contract and only 30 days notice was needed to cancel.

When the 30 days notice was submitted, I was informed that I had signed a contract. Not true. Beware, once you submit the first payment, a three-month contract is automatically generated with an e-signature, without your permission.

I asked the manager, Lydia, about what was offered verbally. Lydia boldly told me that I would be charged for three months.

General manager of Club Pilates Morristown NJ, made verbal threats against me and spread slander about me

Unauthorized charge on my account after I canceled my membership. No one bothered to call and talk to me or help clear the matter up.

I was totally disregarded by the Sparks, NV location.

I finally just called the bank.

Terrible way to handle a business! Shame on you!!!

I had a terrible experience with this place. I recently tried to cancel my membership, but because I missed the cancellation deadline by two days, I was informed that I needed to pay for the entire month again.

The person who answered my call was rude and showed no willingness to negotiate. I advise anyone to carefully consider before signing up with them.

I have not been a member since 2021 and of January 2024 the east Boynton beach club Pilates charged my credit card unlawfully.

AVOID! Total rip-off.

There arent enough classes to fulfil the terms of the membership agreement as the booking system blocks you from booking beyond the calendar month. This means you have to sign up for the waitlist for oversubscribed classes and they basically take your money without providing a service in return. Complain and you will be told to pay more for the overpriced top tier to access classes at other locations over an hours drive away.

The standard of teaching ranges from ok to uninspiring to bossy gym teacher. Save your money and go elsewhere.

I have been trying to get a yearly membership my workmans comp is willing to directly send the check to the clubs. 3 different places either dont know what to do or dont return my calls.

If I have to contact ADA I will.

No one returns calls I tried to speak to the regional manager Tina with no response. I was told by Anna in sunrise club the computer doesnt do invoices and I cant do a yearly because its fraud and what if I die during the membership 954-683**** star Eugene

I try to book 4 classes. By the time that I get my 4 credits all classes are booked.

Only wait list. They do not have enough class for flow 1. I am very disappointed. The front desk claim they were going to add more classes, they have not.

They keep getting more people to sign up yet they do not have the classes to support the amount of people.

They just want your money. Planning to stop my classes soon.

They are over charging for cancelation fee. I had to temporarily move out of state and they will not refund the entire month they took out.

I literally followed their directions and should not have been charged and they will not refund it. Corp office # voice mail is full and they don't return emails.

Very misleading and bad business practice. Plus you have to pay for expensive membership or you won't get into any classesgo

The club Pilates I use took forever to cancel my membership and is billing me for an additional 30 days I will not be using. Besides the billing issue, the reason I cancelled was because of the clubs racism.

They are not kind to people who are not causian and they were horrible teachers. I did not learn anything at as well.

I have not heard back VM full. Filed a complaint with VA Attorney General.

I will contact my bank next to report Fraudulent charges made on my accounts