Contact Club Pilates Customer Service
Club Pilates Phone Numbers and Emails
Customer Service Number:
-
1 (949) 346-9794
Club Pilates Email:
privacy@xponential.com
Privacy Inquiries
Club Pilates Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
92% phone, 8% email
Most Popular Club Pilates Phone Number
1 (949) 346-9794
Most Popular Club Pilates Email Address
privacy@xponential.com
Average Calls duration
1 minute
Common Reasons for Contact
Account, product/ service and activation/ cancellation
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
View full overview ›
Club Pilates Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 92% phone, 8% email |
| Most Popular Club Pilates Phone Number | 1 (949) 346-9794 |
| Most Popular Club Pilates Email Address | privacy@xponential.com |
| Average Calls duration | 1 minute |
| Common Reasons for Contact | Account, product/ service and activation/ cancellation |
| Issue Resolution Rate | Low (0% reported full resolution) |
Call Volume by Day
Contact Information
Club Pilates Website:
Club Pilates Help Center:
Corporate Office Address:
Club Pilates
17877 Von Karman Ave.
Irvine,
California
92614
United States
Summary of Club Pilates Customer Service Calls
351
TOTAL
CALLS
CALLS
01:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Club Pilates?
Account Question:
- “Can’t log in”
- “Deleted app. Can’t recall password to get back on the app.”
- “Membership”
Product/ Service Question:
- “Problem with class ponts”
- “Complaint”
- “Upset”
Activation/ Cancellation Question:
- “Cancel my membership”
- “Cancelation”
- “Cancellation”
Payments and Charges Question:
- “Wanting to move credits to next month”
- “Still being charged”
- “Cant buy credit”
Request for Information Question:
- “I have requested to cancel my membership. They ask me to go into the location in person to sign a request for cancellation. I went on 3 occasions and it was closed due to fires. Now they have charged me again and id like a refund.”
- “Question about the manual purchase”
- “Media inquiry”
Cards Question:
- “Giftcard scammed”
- “Gift card not working”
- “Unlawful use of my credit card”
Staff Question:
- “Customer Service”
- “Hello I was going to the Club Pilates in La Jolla and the manager who owns the store was very Miss informative towards me and she gave me a lot of miscommunication.”
- “Unorganized staff”
Refund Question:
- “Refunds”
- “Credit refund”
- “About refund”
Website/ Application Question:
- “App issue”
- “App sucks”
Employment Question:
- “Employment complaint”
- “Employment”
Shipping and Delivery Question:
- “Location info”
Return/ Replace Question:
- “Return purchase”
Other Question:
- “Teacher training program”
- “On line problem”
- “I need a copy of my instructor certificate”
Compare Club Pilates Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Club Pilates